Built in 2010, our factory have 10 years experience in producing pet product&creating new hot sale ones. We got a well-developed product system, different manufacturing lines for every independent parts, producing line, quality inspection line and packing.
We are committed to your satisfaction and proudly stand behind our products and quality controls. For us, we carefully consider every element of a product's design from the time we think it up to the moment you bring it home to your pet. If you are not satisfied with your MOVEFORWARD product you purchased from one of our authorized sellers, you may request a refund or replacement product. Please note that because we are unable to control the quality of our products sold by unauthorized sellers FAQ
1. Who are we?
We are factory, based in Guangdong, China, start from 2017,sell to South America(20.00%),Eastern Europe(20.00%),Western Europe(20.00%),North America(13.00%),Africa(12.00%),Northern Europe(10.00%),Southern Europe(5.00%). There are total about 50 people in our office(Not including warehouse).
2. How can we guarantee quality?
Always a pre-production sample(For free) before mass production;
Always final Inspection before shipment(As we claim in "company information", we do have a dependent working line
for quality inspection only)
3.What can you buy from us?
Dog collar,Dog leash,Dog harness,Dog lead and some other OEM pet product.
(We accept customized based on MOQ 10pcs, logo&design)
4. What about the leading time?
Basically it will take 7-15 days; Of course different quantity makes difference.
5. What else payment method do you accept except Alibaba?
We accept Paypal, T/T Bank transfer and West Union.
6. What about the after-service?
Well, we will follow the order until clients get the goods and ask for feedback. I would say you could contact us
anytime if you got any doubt about our product to get best solutions.
Complaint
