Complaint
Are swatch samples free of charge?
Yes, swatch samples are completely free. Customer is responsible for paying the international shipping fees.
Can I get samples for free?
A4 samples and Hanger samples are free of charge. Customer is responsible for paying the international shipping fees.
Should I pay for sample analysis?
NO, you needn't. You just need to send the samples to us, and our engineers will conduct sample analysis.
Are sample yardage free of charge?
If we have the items in stock, you won't need to pay for the sample's yardage, only the shipping fee. Otherwise, there may be additional charges for the customers. Please contact us for more details.
Can you give me a quote even if I don't know the details of the fabric?
Yes, we can. You just need to send us the samples, and we will provide you with a free sample analysis.
What are the MOQs?
Our MOQs is 1000meters per color usually. If the order quantity does not meet the minimum requirement, customers will be required to pay additional fees accordingly. For more details, please feel free to contact us.
Can you accept order quantity less MOQs?
Of course, we are happy to share the burden with our clients. If your order quantity is less than 1000 meters, there may be an additional fee. Please contact us for further details.
How fast is the batch order?
15-20days after confirmation of first lot.
What the payment term of your company?
We accept TT, and LC.
