Complaint
Q1. Which package do you used ?
A: Generally we pack our goods in neutral or white boxes and brown cartons. Your own brand and and logo are welcomed after getting your authorization letter.
Q2. What 's your payment way?
A: T/T 30% advance, and 70% after send photos of goods to you before load .
Q3. What 's the delivery way ?
A: We accept EXW, FOB, CFR, CIF, DDU,just as your wish .
Q4. How long is your delivery time?
A: Usually it will take about 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. What can i do if i received bad products ?
A: We will think highly of your feedback ,Please contact our sales at once if you find any problems after you received goods, our sales will give you resonable reply and help you solve all problems .
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers has to pay the sample cost and the delivery cost.
Q7. Do you test all your goods before the delivery?
A: Yes, we do test and complete our tests 100% before the delivery.
