Complaint
Q: How to select a suitable motor or gearbox?
A:If you have motor pictures or drawings to show us, or you have detailed specifications, such as, voltage, speed, torque, motor size, working mode of the motor, needed lifetime and noise level etc, please do not hesitate to let us know, then we can recommend suitable motor per your request accordingly.
Q: Do you have a customized service for your standard motors or gearboxes?
A: Yes, we can customize per your request for the voltage, speed, torque and shaft size/shape. If you need additional wires/cables soldered on the terminal or need to add connectors, or capacitors or EMC we can make it too.
Q: Do you have an individual design service for motors?
A: Yes, we would like to design motors individually for our customers, but some kind of molds are necessory to be developped which may need exact cost and design charging.
Q: What's your lead time?
A: Generally speaking, our regular standard product will need 15-30days, a bit longer for customized products. But we are very flexible on the lead time, it will depend on the specific orders.
