Complaint
Executive standard: in line with the Ministry of Public Security "GA69-2007" explosion-proof blanket standard.
Shelf life: five years, with 2 million RMB product quality liability insurance
1. who are we?
We are based in Jiangsu, China, and starting in 2022, sell to Eastern Europe, North America, Africa, Mid East, Domestic Market, South America, and Northern Europe. There are a total of about 51-100 people in our office.
2. how can we guarantee the quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
3. what can you buy from us?
Bullet-proof vests, Bullet-proof helmets, bullet-proof plates, stabproof productions, Tactical Vest
4. why should you buy from us, not from other suppliers?
1\We are a manufacturer of safety supplies 2\We have a complete production line and quality control, can provide you with guaranteed service 3\In the safety supplies industry we have 15 years of supply experience, and have own
5. what services can we provide?
Accepted Delivery Terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Express Delivery, DAF, DES;
Accepted Payment Currency: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF;
Accepted Payment Type: T/T, L/C, D/P D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow;
Language Spoken: English, Chinese, Spanish, Russian
Q1: Can we get the sample for reference?
A1: We are glad to send samples for your inspection if we have the same or similar samples in hand. For new customer, you may need to pay the sample (depending on the product's value) and the express fees. When you place the order to us, we will refund you. And if you want us to make the same sample as you required, you may need to send us the original sample and the sampling charge. when you place an order for bulk production, we will refund this charge to you.
Q2: How long will be my goods ready for shipment?
A2:Different specification products with different quantities are ordered the time of delivery is different. As usual, it will take
7-15 work days.
Q3: How can we guarantee the quality?
A3: Always a pre-production sample before mass production and always a final inspection before shipment.
Q4: What are your terms of payment?
A4: T/T, L/C, PayPal, and can be negotiated.
Q5: How to solve the quality problems after sales?
A5: (1) Take photos of the problems and send them to us.
(2)Take videos of the problems and send them to us.
(3)Send back the defective products to us if necessary.
After we confirm the problems, we will reply to you within 7 days.
