Complaint
Customized designs and logos are welcome
Frequently Asked Questions
What is your minimum order for Woven Labels?
Our minimum order is 100 pieces. Anything lower than this we are unable to produce at a low cost to you.
Which file formats do you accept for submitted artwork??You can send your art in whichever format you'd like. Our Art Department's preferred file formats are cdr, eps, pdf, ai, svg. We will also accept psd, jpg, gif, bmp, tif, png. If you have no other alternative we will accept doc, ppt, xls, wps. No pubs or embroidery files please!
Will I be able to approve my art before my Labels are produced??
Yes. All artwork is emailed to you before going to production, unless you request otherwise. If you do not have an email address, a sales executive will make arrangements with you to send your artwork via another method.
Will I be able to see a sample of my Woven Labels before they are all made??
yes. free sample after payment, we will email you a sewn sample of your actual label within three business days of artwork approval.
How long will it take to receive my Labels??
Production is normally 6~9 business days from final digital proof or sample approval date.
Is there a standard Woven Label size?
No. All the labels we do are custom, however our most popular sizes for Woven labels are 20x50mm (3/4"x 2")
Will my Labels come out looking like my art??
Yes, your labels will look like the artwork upon which it is based. If your design has very small or extra fine detail, Printed Labels are a good alternative.
How many colors may I have in my Woven Labels??
Our Woven Label production machines produce labels with a maximum of 8 colors. All 8 of these colors are included at no extra charge to you. Because Woven Labels allow for significant blending of colors, often, the look of more colors is easily achieved.
How do I choose colors??
Unless you have particular Pantone ; or exact colors that must be on your design, our artists will match the colors in your design as closely as possible to our thread colors (We do not always guarantee an exact match). please contact us ask for thread colors chart.
What is the smallest lettering can be??
Without sacrificing quality and legibility, all lettering should be the equivalent of 10 points(2mm height) or larger in a standard word processing program.
What different backings can go on my Label? ?
HEATSEAL: Another word for iron-on. Allows you to apply your patch onto a garment using a home iron. If you are planning to wash your garment more than 50-80 times after the patch is applied, it is recommended that the heatseal only be used for pre-placement before sewing, and then followed up with a few tag stitches along the patch to hold it in place longer. NOTE: Heatseal will NOT stick to nylon.?hook and loop: One (hook) side or both sides are available.?ADHESIVE: This is a peel and stick backing to hold a patch is place for a single event. Will not hold up to machine washing. If you desire your patch to stay in place permanently, go with the heat seal option, or plastic and sew your patches.
