Complaint
1. Q: Do you provide sample service?
A: Yes, we only provide samples and ask for one piece at a time. The freight should be borne by you.
2. Q: Do you support customized services?
A: Yes, we can customize the size and logo according to your needs. Please consult the customer service for the specific minimum order quantity.
3. Q: How is the Design & Engineering?
A: Experienced and skilled team of designers including CAD designers and 3D designers has the capacity to deliver outstanding designs for your project. If you require more complex engineering of structures such as overhead transmission and distribution lines design,we can also provide this service also designer fee .
4. Q: What's the payment term?
A: We accept T/T, L/C, West Union.
5. Q: What's the delivery time?
A: Usually within 7-15 days according to quantities
6. Q: What's the standard of package?
A: Export standard package or special package as the requirement of customers.
7. Q: What kind of product quality your factory offer?
A: Our products with both excellent quality and competitive price. And we offer free sample for your reference.
8. Q: What kind of certificate you have?
A: We have ISO9001:2008
