| 1. I want to know more details about the product, how can I contact you? |
| You can send us an email inquiry at any time. For more accurate quotes, I need the following information: product name, order quantity, receipt country, quality requirements, etc. |
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| 2. How do I know if your products are real or fake? |
| We will inspect every shipment. I can provide test reports including HPLC, MS and HNMR if you want. Please find a professional chemist to help you confirm the authenticity of the test report. |
| Of course, you can also purchase samples to take you around your trust. |
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| 3. How do you ensure the safety of the package I receive? |
| I want to receive the package safely, I first need to know your delivery address, do you have a preferred courier method, did you buy it from China? |
| Why do you want to know? |
| Because each country has different requirements for imported packages, especially chemical products, you need to know the basic information to provide you with the safest choice. |
| At present, we have professional customs clearance agents in EU countries, the United States, the United States, Canada, and Southeast Asia. We have professional customs clearance agents to ensure the safety of packages. |
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| 4. How to pay? |
| Our payment channels include bittoin, bank card, Western Union, Allegitudes, etc. |
| It is usually recommended that customers pay with Bitcoin, because the fee is low, the entry speed is fast, and the security is guaranteed. |
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| 5. How long does it take to receive the package? |
| This will vary according to the delivery method you choose. I will briefly introduce our commonly used special lines. |
| Usually European countries 10-15 days after sending you the tracking number. |
| In the United States and Canada, it usually takes 7-10 days. |
| Southeast Asian countries are 3-7 days. |
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