Complaint
CNC plasma cutting machines are often used in many industries, such as: automobiles, locomotives, pressure vessels, chemical machinery, nuclear industry, general machinery, engineering machinery, steel structures and other industries.
| Model | CA-1325 |
| Working material | Stainless steel/Iron sheets, Aluminum sheets, Galvanized sheets, Titanium Plates |
| Working Area | 1300x2500mm |
| Cutting Thickness | (60A)0.3-8mm |
| Brand: LGK/US-Cutmaster/US Hypertherm optional) | (100A)0.5-12mm |
| (120A)0.5-16mm | |
| (160A)0.5-20mm | |
| (200A)0.5-30mm | |
| (400A)0.5-40mm | |
| Cutting Speed | 0-6000mm/min |
| Moving Speed | 0-12000mm/min |
| Power | 8.5KW-10.5KW |
| Input voltage for plasma source | 3 phase 380V |
| Power Frequency | 50/60Hz |
| Files Transfer | USB Interface |
| Arc | Untouched Arc Striking |
| Torch Height Controller |
1) Foam and wrapping film on the surface of the machine inside. Rain-proof, Dustproof.
2) Standard export plywood case. Upwards, moistureproof shipping marks. Safety guaranteed.
3) Fumigation-free
4) With shipping mark if you like
5) Outside: Marked packing size, model, weight, and other information
CAMEL CNC provides three types of After-Sales service:
Hot-line support,Email-support,and On-Site Machine installation.
You could choose any type for your convenience details as below:
1.After receiving machine clients could install in guide of video and instructions provided
2.lf you have any question during installation or operation,we will assist via Skype, Whatsapp,
Teamviewer or other tools online until clients can operate machine skilfully
3.If client needs,we could provide sample drawings for testing
4.lf clients need on-site installation and training we will charge $200 per day as well as round train costs for sending
technician and local Accommodation or you could contact your sales manager for discussing details
5.Our company will contact clients on machine working status feedback new requirements or
good suggestions regularly and revert back to our company functional departments to improve our machines or service
Jinan Camel CNC Machinery Co., Ltd. locates in Jinan City, Shandong Province where is the hometown of CNC machines, our company is an enterprise specializing in marketing and R&D of laser cutting machine, CNC router, plasma cutting machine, panel furniture production line, CNC wood lathe etc, especially on fiber laser cutting machine which used for metal industry, at present we have developed 10,000w, 20,000w, 30,000w big power for thick metal cutting, it with stable and rapid cutting performance which already got a leading position in the laser cutting machine industry.
Q1: How to choose a suitable machine?
You can tell us the working piece material, size, and the request of machine function.
We can recommend the most suitable machine according to our experience.
Q2: This is the first time i buy the machine, is it easy to operate?
We can provide the operation manual or video for guiding. If it is hard for you learning, we can also help you by "Team
viewer"online, with telephone or Skype explain.
Q3: Can you customize the machine for me?
Yes, we provide customized solution, but considering the cost, we will recommend the standard configuration to you first.
Q4: What is the guarantee? In case the machine break down?
The machine has 3 year guarantee, fail parts will be replaced for free if the machine under "normal operation".
Q5: How about the documents after shipment?
We will send all the documents by air after shipment. Including packing list, commercial invoice, B/L, and other crificates
required by clients.
Q6: Delivery time?
For standard machine, it would be 7-10 working days; for non-standard machine, it would be20-30 working days.
Q7: How is the payment?
Normally we accept T/ or LC, if you like other terms, tell us in advance.
Q8: Do you arrange the shipment for me?
For FOB or CIF price, we will arrange shipment for you, for EXW price, you should arrange the shipment by yourself.
Q9: How is the packing?
Step1: water proof wrapping film with foam protection in each corner.
Step2: Solid seaworthy wood box package with steel belt.
Step3: Save space as much as possible for container loading.
