Complaint
Motor | 36V 350W rear hub motor | |||
Frame | aluminum alloy | |||
Battery | 13AH lithium battery | |||
Brake | front and rear disc brake | |||
Derailleur | Shimano 7 speed | |||
Max speed | 25km/h | |||
Driving distance | 25-30km | |||
Recharging time | 5-6h | |||
Sensor | Speed sensor | |||
Q1. How about your delivery time?
A1: Generally, it will take 20-30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q2.Which colors will be available?
A2: Normally, we can make the colors as your require, also we will introduce the most popular colors to customers.
Q3: Can I mix different models in one container?
A3:Yes, different models can be mixed up in one full container.
Q4. What is your terms of packing?
A4: Generally, we pack our goods in carton box. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q5. Do you test all your goods before delivery?
A5: Yes, we have 100% test before delivery.
Q6.What's your payment terms?
A6: T/T or Trade insurance order are both available as the main payment terms, and other payment can also be negotiated.
Q7.Do you have some products in stock for sample orders?
A7: That is not good for battery and tires if storage them for a long time, normally we only keep some frames in stock, we will prepare all the parts and assemble them quickly for you if you place an order.
