One-stop practical medical solution
Q1 : What is delivery time for sample and mass production?
A : 3-5 days for sample,7-15 days for mass production.
Q2 : Is free sample available?
A : Yes,but at first time all samples are charged.sample fee can be refunded in mass order.
Q3 : Do you provide any after-sales service ?
A : We provide 1 year warranty. Within one year after the purchase, if the product itself has quality problems, we will provide free parts and after-sales guidance.
Q4 : Any more service ?
A : We provide high-definition pictures for online customers such as Ebay and Amazon. For more services, please contact our salesman freely.
Q5: Do you accept OEM&ODM service?
A:Yes. OEM&ODM are welcome.
Q6 : Why the net weight of your electric wheel chair is heavier than other?
A : The thickness of our electric wheel chair steel tube is 2.0mm, the middle fork tube is 2.0mm.So our electric wheelchair has heavier weight than others, as to make it safer and more stable.
Q7 : Is your electric wheelchair for indoor use or outdoor use?
A : Our wheel chair is designed for both indoor and outdoor use.
Q8 : How do l stop the vehicle? What happens if l take my hands
off?
A : Our wheelchair will be stopped immediately when your hands move away from the control.
Q9 : How often should l charge the batteries?
A : The batteries should be charged at least once a month for 8-10 hours(no more than 24 hours).