Complaint
1. which products you product?
Medical bed /medical trolley/home care bed / Electric Adjustable Beds
2. How do you ensure the products quality?
Production/inspection report before your order packed. we have obtained ISO Certificate.
3. How about your after-sale service?
We have a professional team to responsible for your after-sale service. Once the order confirmed, we have professional service follow this order.
4. What is your minium order quantity? If only buy one set to check, whether you can offer the best discount price for me?
Our Minium order quantity is one set. we will offer the best competitive price for each customer. What is your delivery time? if the delivery time is urgent, how do you deal with?
Within 35 working days after order confirmed. If your delivery time is very urgent, we can delivery goods in 15 days. We take customer satisfying as our first goal.
5. What's the payment term?
Usually we accept T/T, L/C, Paypal, and Wester Union.
Warranty: 1-2 years due to different products, and lifetime maintaining.
A. Offer door to door service;
B. We send you free parts by courier and technical guidance by video/call;
C. We support you free training.
