Complaint
| Model | QN-180kg | QN-280kg | QN-350kg | Qn-500kg |
| Dimension | 168×38×23mm | 250×48×27mm | 240×56×29mm | 265×73×41mm |
| Current | 12V/500mA or 24V/250mA | |||
| temperature range | -10~+55ºC(14-131f) | |||
| Suitable Humidity | 0~90% | |||
| Holding Force | 300lbs | 600lbs | 800lbs | 1200lbs |
| time | 0-20 seconds adjustable | |||
| Material | Anodized Aluminum | |||
| Suitable | Wooden Door, Glass Door, Metal Door, Fireproof Door,Office Door,Hospital Door | |||
| Transport Package | White Box or Color Box, Carton Packing custom made upon request | |||
| General troubleshooting | ||
| problem | Conventional cause | Conventional solution |
| Door unlocked | Lock not energized | 1.Check whether the main wire leading to the lock body is scratched or broken by other parts 2. Check to make sure the wires are securely tightened to the terminal block. 3. Check that the power supply is connected and operating. 4. Make sure the lock switch is wired correctly |
| The door's locked, but it's easy to open | electromagnet and armature plate Is the contact consistent | 1.The electromagnet and armature plate are not loose 2. Make sure the electromagnet and armature plate are properly 3. Make sure the contact surfaces of the electromagnet and armature plate are clean and free from rust. |
