Our Service:
Pre-Sales Service Of XY-System Hot Melt Glue Machine With PLC Control
1.Fastly and professional reply to you about your questions for our napkin folding paper production machine.
2.Expert sales person will provide you professional suggestion to you based on your correct needs for the configurations of the machines
3.Detailed and clearly explain to you when you come to our factory for visiting before contract
In-sales service for XY-System Hot Melt Glue Machine With PLC Control
One-stop and customize service for you, all napkin paper processing related machines are available from us 24 Hours online service, 7 Days one week support for you if any technical questions or problems about toilet tissue paper making machine.
After sales service for XY-System Hot Melt Glue Machine With PLC Control
1.Engineers overseas installation and trainning, all our engineers are rich experience for overseas working
2.Guarantee you steady supply for the spare parts with the lower prices
FAQ:
1.Q: Who are we?
A: JORI GROUP CO.,LTD. is a leading paper convert machine manufacturer .our product sale spreads all over the world,in many counties,we have our own agent.Our products widely cover toilet paper machine,towel paper (kitchen towel )machine,hand towel machine,facial tissue machine,napkin paper machine,craft paper machine,and other relative machine,etc.
2.Q: What is our payment terms?
A:our general payment terms is TT.Before production,our customers should pay 30% down payment to us,then pay 70% after the machines are all ready to ship to buyer.(For other payment terms,also can be communicated by buyer and seller two parts.)
3.Q: What is our warranty?
A:our warranty is one year,the parts can be replaced freely within one year,after one year,we also will provide slove project asap for any problems you have,will try our best to help you out of trouble.
4.Q: What is our service?
A:1.If you just enter this line and new for paper convert business. We will provide properly program from jumbo roll paper to finished products, to help you get familiar with this line and start business well.
2.We can help you to get the documents you need for customs clearance to help you make it easy.
3.Before the machine delivery,we will test the machines in our factory and make sure they are running well.If customers want to come to our factory to test the machine,it is ok,and we will send car to pick them up at the airport.
4.We will provide the manual and operating CD along the machines to customers,if necessary,we also can send technician to your factory to help you install and training your workers to operate our machine.