Complaint
1.Payment term: T/T 30% deposit after order confirmed, 70% the balance after goods ready before shipping, L/C at sight can be accepted.
2. Lead time: normally 7-15 working days after deposit received.
3. Samples: Can be ready in 3-5 working days once payment received.
4. Shipping port: Shenzhen, Mainland China.
5. Discounts are offered based on order quantities.
Our services:
1. Your inquiry on our products or prices will be replied once we checked it.
2. Well-trained and experienced staffs to answer all your queries in fluent English.
3. We can design base on your customized lighting with your logo.
4. Reasonable price with high quality will be offered.
5. Protection of your sales area, design ideas and all your private information.
Company Profile:
RFQ:
Q1: Can I have samples to test?
A: Yes,we are pleased to supply samples to test and check quality,mixed sample order is available.
Q2: Do you have any MOQ limited?
A: No
Q3: What's the lead time?
A: Sample :3-5days. Mass production: 7-15days depend on the order quantity.
Q4:How do you ship the goods and how long does it take?
A: We usually ship by DHL,UPS,FEDEX,TNT. It usually takes 3-5days to arrive. By air,by sea
Q5: Do you offer guarantee for your products?
A: Yes, we offer two or three years guarantee for the products.
Q6: Do you accept Paypal or Western Union for sample order?
A: Yes, we accept Paypal and Western Union as payment term.
