Complaint
ZXQ3616 Multifunction CNC Slab/Stone/ Cutting Machine with Cutting
| Model No. | ZXQ3616 |
| CUTTING TABLE SIZE BREAKING TABLE SIZE | 3800*1800*850mm 3600*1600*850mm |
| WORK TABLE SIZE | 850mm |
| MAX CUTTING SIZE | 3300*1600mm |
| table size | 3800*1800mm |
| THICKNESS | 2-19mm |
| SPEED | 0-180m/min |
| VOLT. AIR SOURSE | 380V/50HZ 0.6MPA |
| Installed power | 5.95kw |
| Total mass | 2600KG |
1.Provide on-site installation and after-sales. (All the freight cost as well as hotel, food caused by this come to the buyer's part, besides, technicians should be paid USD100/ day/people.)
2. The machine is sent as one whole part, no seperated. We will send the operation manual and CD together with the machine. Customer can learn how to use via the manual.
3.We warmly welcome you or your representative to learn how to install and use the machine in our factory. Moreover, the training cost as well as the accommodation is for free.
4. One year warranty period,life-long maintenance
the machine with main parts(excluding the consumables)shall be changed free of charge when problems happened during the warranty period.
5. 24 hours technical support by email or skype or whatapp , or wechat.
FAQ
Q1: This is the first time I buy the machine, is it easy to operate?
We can provide the operation manual or video for guiding. If it is hard for you learning, we can also help you by "Team viewer"online, with telephone or Skype explain.
Q2: How to choose a suitable machine?
You can tell us the working piece material, size, and the request of machine function. We can recommend the most suitable machine according to our experience.
Q3 :How can I trust your company and your products?
The whole production procedure will be under regular inspection and strict quality control. The complete machine will be tested to make sure they can work very well before being out of factory. The testing video and pictures will be available before delivery.
Q4.If machine have any problem after I ordered it, what could I do?
Free parts send to you in machine warranty period if machine have any problem. Free after-sales service life for machine, please feel free contact us if your machine have any problem. We will give you 24hours service from phone and skype.
