Complaint
| Product name | Popular in Japan Electronic Cigarette Heat Not Burn E-Cigarette Smoking Device Heat Not Burn Device |
| Feature | One set contains: 1 X Cigarette device 280mAh battery capacity 1 X Charger Case 2200mAh battery capacity 1 X USB Cable 1 X Cleaners Bag 1 X User manual 1X Gift box package |
| Packaging | Gift box package Weight:300g/kit |
| Delivery time | 5-8 working days |
| OEM/ODM | -Custom logo, color, flavor, package available -MOQ for customize: 2000pcs per color/flavor |
Shenzhen Dorteam Technology Co., Ltd. is a professional and high- tech manufacturer that specializes in development and production of vape pens and vape pod systems for both recreational and medical use. as well as healthcare and beauty products with CE/ROHS/FCC Certificates. We operate a Quality Management System in house which complies with the requirements of ISO 13485:2016. Established in 2009, with a professional R&D team, dedicated sales team, skillful workers, a comprehensive quality control system and good customer service/after-sales services, our products have been exported to over50 countries and regions, such as America, Europe, Asia and the Middle East . Dorteam technology limited not just has its independent brands, but also can provide professional OEM& ODM service.
Service.
QA/QC Introduction
We got very good quality control team; they are engaged in this field for more than 13 years. They know the key point of each stage. And they know the key to solve problems.
Research and Development
Our R&D team served in electronic cigarette industry for more than 13 yeas.
They know the structure very well and control all the process stably.
Trust them, you will get surprises.
| Q: What about payment terms? A: 30% deposit, 70% balance prior to shipment. |
| Q: What is the shipping method? How about its cost? A: Feel free to choose Express, air freight and sea freight as you prefer. Shipping cost is determined by weight or volume of goods as well as the destination. |
| Q: Do you provide samples? A: Yes, while some samples are free, others may have charges incurred, please check with us for details. |
| Q: What is your after-sale service? A: We will follow up on each step until you received your order with satisfaction. If there are quality issues such as damage, we will resend new products after verifying the evidence you provide. |
