Complaint
CERTIFICATED / Big Vapor 9900PUFFS / Premium Flavor taste / Stable Quality
Payment Terms
About Ocitytimes
10 Years OEM/ODM Experience | 3 Factories, more than 8000 square meters |
100% Quality Inspection | CE, FCC,RoHS, MSDS FDA, etc Quality Certificarion |
24/7 Online Customer service | Your inquires will be answered within 6 hours |
98% Re -order rate | Factory price + Reliable quality + Fast delivery + Responsible service = Long term cooperation + Expand your business |
------Quality Guarantee------
Full inspection: before/during/after production and before shipping
20% Employees are QC/QA workers. We have 6 strict QC processes including:
1. Raw materials QC.
2. IPQC (In Process QC On Patrol)
3. LQC (Line QC)
4. Aging Test QC (Before our batteries are going to FQC, 100% products will go through a 24 hours aging test QC.)
5. FQC (Final Product QC)
6. OQC (Output QC Before Shipping)
Q: Are you a manufacturer?
A: Yes, we own 3 factories with areas more than 8,000m², 300+ staff and 2 offices.
Welcome your visit!!!
Q: What's the MOQ?
A: 10 pcs for sample order. 1000-10000 pcs for OEM order accordingly.
Q: Can we get free sample with free shipping?
A: Normally we won't offer free samples, but we can apply free samples deducted from the bulk order.
Q: Can i print my logo or custom design on the vape device?
A: Yes, you can tell us your idea, we will make mock up for your reference.
Q: What's the process of custom packaging?
A: 1. Got your ideal packaging design
2. Create a template accordingly
3. Providing the template to customers for the design (Or customer provides the design with AI & PDF file for us to finish the design)
4. Pre-production sample arrangement
5. Sample is confirmed
6. Starting mass production after receiving your confirmation
Q: How to order?
A: Tell us the items, quantity and customized requirments, we will make an Proforma invoice for you to confirm.
| Before-sale service : |
· Solve all your questions patiently; · Offer the sample as you need; · OEM: highly welcomed |
| After-sale service: |
· We will make sure to offer the goods with Excellent quality; · We will deliver the disposable e-cigarette as soon as possible;: · Choose the best, fast and cheapest shipping way for you; · Tracking the information of shipping until you receive the goods; · We are always ready to solve your problems in 24 hours |
How to order the disposable e-cigarette?
1) Tell us the color, quantity and other information about the disposable e-cigarette;
2) Proforma invoice (PI) will be sent to you as per your order information;
3) We will deliver the goods as soon as possible after your payment;
4) After receiving your goods, you also can get our professional after-sale service.
Any questions,Please contact me at any time,we will give you the best support to help you and your bussiness!
