1. What should I do if I can't operate the machine for the first time?
Please don't worry, the machine operation is very simple.
The operation video and usage manual will be provided with the machine together.
Our engineer will do training online if you need.
2. Is the packaging safe for international long-distance transportation?
We will use the standard export wooden cases sponge filled inside for packing protection.
The machine is covered by plastic film for waterproof. Then covered by foam to protect the machine from shaking. And the outside, we adopt the standard export wooden cases.
Regardless of international express, air or sea transportation, we will try our best to protect the machine from damage during transportation.
3. What should I do if there is a problem with the machine during use?
Cooperate with HF Future, please don't worry about after-sales problems. Once there is any problem with the machine, please contact us at the first time, we have a professional technical team to solve it for you at the first time.
4. What forms of payment are acceptable?
We can accept the payment terms like T/T, L/C, Western Union, Papal, Cash, Credit Card etc. We will do our best to facilitate customers to cooperate with us.
5. If the order is confirmed, how soon can it be shipped?
According to the quantity ordered. For less than 5 marking machines order, we can guarantee delivery within 7 working days.
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