Complaint
| Product Name | Stainless Steel Roll Up Dish Drying Rack |
| Material | 304 stainless steel |
| Color | Black / Brushed Gold |
| Size | 17.3" x 11.2" /17.3''x15'' /20.8" x 14.2" /20.8" x 16.2" /20.8" x 18.1" |
| Application | Kitchen sinks |
| Item Weight | 1.19 pounds |
| Packing | Carton |
Aquacubic acquired certificates such as UPC, cUPC WARS and so on.
CUPC NO. : 9552/9553/9554
Watersense NO. : 10719/10860
Wras NO. : 1812305/1812331/1812332
CE NO. : 170216085GZU-001
Q1: Are you a factory or trader?
A: We are a highly professional faucet and sink manufacturer with more than 11 years of practical experience.
Q2: How many years of quality guarantee for your sinks?
A: We provide 5 years of quality guarantee.
Q3: What is your MOQ?
A: Our MOQ is 50PCS per item per finish. Besides, we keep a moderate storage in our warehouse in the US to save time for our customers with small quantity needs, if we have stocks overseas.
Q4: Can your factory print our logo/brand on the product?
A: Our factory can laser print customer's logo on the product. Customers need to provide us a logo usage authorization letter as an official proof of permitting us to print customer's logo on the products.
Q5: Can I visit you?
A: Yes. Our factory is located in Zhongshan, Guangdong Province, China. Welcome to visit our factory and look forward to your inspection.
Q6: How do you produce PVD Nano sinks?
A: We have highly-functional PVD equipments in our factory to proceed the full PVD Nano process .
Q7: How many colors for your PVD Nano sinks?
A: Four different colors. Pewter, gunmetal black, rose gold and matte gold color.
Q8: What dimension of the kitchen sinks you can provide?
A: Actually we can customize any dimension customers want.
Q9: How can I get some samples?
A: Before our first cooperation, you can place a simple order at first, and the production arrangement will be made once we confirm that sample order. The sample order will include the sample costs and air freight costs.
Q10. What certificate do you have?
A: CUPC certificate for North American market and CE for European market.
Q11: What to do if not satisfied with the quality?
A: Quality is always the priority of our business. We strictly control our product quality by following up ISO 9001 and S6 system to minimize the defective rate. In case of any defective products, pls kindly let us know and provide the relevant pictures and video for reference. We will compensate for you and find out how to eliminate the defective factor ultimately.
Q12: Do you have warehouse? How can I buy several products and not big quantity?
A: We have warehouse in USA and stock some of our products there, you can reach our sales person to check what you can buy from us directly, and our warehouse staff can handle the transportation to your warehouse directly.
Q13: What other service you can offer?
1. On time delivery.
2. One-stop solution for bath and kitchen products. We helped many builders to consolidate products into one container to minimize their cost and win bigger profit.
3. 24/7 service.
4. DDP service available; directly deliver products from our factory to your warehouse.
