Complaint
| Model No. | Y-829 |
| Speaker Unit | 8"+8"woofer With 2 tweeter |
| Battery | Lithium battery 3600mA |
| Power Supply | AC 100-240V 50/60Hz;DC 9V Inp. |
| Power | 100 W |
| Color | Black |
| Function | wireless Microphones,optional remote control |
| supply | recording, voice prompt, microphone priority, Led display, Led light |
| Accessories | User Manual, Controller, Wireless microphon |
| size | 375*335*735mm |
| Gross Weight | 10KGS |
| MOQ | 100 PCS/CTNs for original ; 300 PCS/CTNs for OEM |
| Fault phenomenon | Simple fault analysis | Troubleshooting |
| Failing to electrify | The power switch is not opened The electricity quantity of built-in battery is totally consumed | Open power switch Use power adaptor to charge the battery |
| No sound | Failing to input sound source Failing to establish signal line Main volume is switched to minimum U disk playing has no sound Faults with external signal source Poor contact or damage of external signal line | Change signal source Reconnect signal line Properly adjust the volume knob Inspect U disk or audio switch Change signal source Readjust or change signal line |
| External microphone has no sound | External microphone is not fully inserted in the jack The external microphone switch is not opened The volume knob of microphone is off | Totally insert the microphone to the jack Open the switch of wireless microphone Properly adjust the volume knob of microphone |
| Problems with wireless microphone | The switch of wireless microphone is not opened The wireless microphone is not inserted in the battery The sound of wireless microphone is in distortion | Open the switch of wireless microphone Insert electrical apparatus to the battery box of wireless microphone Change the battery of wireless microphone |
| Frequently questions : | |
| Q1 : | Can I get a sample? |
| A : | Yes, you can buy a sample from us. |
| Q 2 : | Which express do you use? |
| A : | DHL, FedEx, UPS, TNT, etc . according to customer's needs. |
| Q 3 : | How long is the guarantee? |
| A : | One year guarantee for all of our models. |
| Q 4 : | What is the payment term? |
| A : | TT is our default payment term, we can discuss if you have other requests. |
| Q 5 : | Any MOQ requirement? |
| A : | 300PCS for OEM, if the neutral package, MOQ is 100pcs.Total 1HQ makes FOB. |
| Q 6 : | What is your main product? |
| A : | Portable Speakers, Trolley Speakers, Wireless speakers, professional speakers and so on. |
| Q 7 : | How long is your lead time for mass production? |
| A : | Usually, it's 30 days after deposit/artwork confirmed, it depends on purchase quantity. |
| Q 8 : | What is your main market? |
| A : | We export worldwide, currently the main market in Asia, the Middle East, Europe, and North America. |
| Q 9 : | Why choose us? |
| A : | Our material is environmental protection, and we have received CE, Rohs, patent holder, ISO certification for our various. |
| Our OEM products are warmly welcomed by the customers who buy our brand. We sincerely hope to set up long-term relationships with you! | |
