Complaint
Q1.Are you a trader or manufacturer?
We are a professional manufacturer with more than 12 years experience in the field of makeup brushes & personal care tools,our factory located in Shenzhen city, welcome to visit us.
Q2.Do you offer OEM/ODM services?
A: Yes,we can offer OEM/ODM services,and can meet all your requirements,like color,material of brush hair,ferrule and handle,logo,packing,etc.
Q3. What's your MOQ if I want to print my own logo?
A: Standard item at least 1,000 sets, or according to details items.
Q4. Can I place a small order to check the market first?
A: Yes,trial order is acceptable.
Q5. Can you send samples before our order?
A: Yes,samples are available,but you need to pay the sample charge and shipping cost,and we will refund the sample charge when you confirmed the bulk order.
Q6. What's your lead time for samples and mass production?
A: Stock samples: within 3 days; Customized samples: 7-10 days; Mass production: 30-35 working days.
Q7: What's your payment terms?
A: T/T, Paypal, Escrow, Western Union both available, 30% deposit,70% balance before shipment.
