Complaint
| Product name | HD5 disposable vape pen |
| Model No. | HD 5 |
| Type | disposable vape pod |
| Battery | Type-C rechargeable 300mAh |
| Hole size | Customized Size |
| Logo | Accept customized logo |
| Specisication | 14*87.71mm |
| Oil with a volume | 0.5ml/1.0ml |
| Package | 50pcs/box 900pcs/CTN |
| Certificate | FDA,CE,ROHS,FCC,UL |
50PCS/box
900PCS/Carton
How to order:
1.Kindly tell us the models, quantity, etc to get the latest confirm price;
2.PI(proforma invoice) will be sent for your check;
3.After confirmed and payment arrived, the goods will arrangement for you asap.
Delivery Time:
1)Sample order: 1-3 days;
2)Bulk Order: 4-7 days;
3)OEM Order: About 10-14 days;
4)ODM Order: About 1 month.
Payment Terms:
1)USD: T/T, Western Union, Paypal;
2)RMB: T/T, Alipay, WeChat.
After-Sales Service:
1)6 months warranty,;
2)Kindly send the description, pictures, videos about defective goods(not caused by human),
after check and confirmed with, we will send free replacements together with your next order.
Q: What's the MOQ (Minimum order quantity)?
A: 10 pcs for sample order, 50pcs for bulk order, 20000 pcs for OEM order.
Q: What's the Lead time?
A: 1-3 working days for samples, 5-7 working days for bulk order. Custom paper box packaging will take around 7 working days after we confirm the final design.
Q: What's the cooperation delivery?
A: DHL, Fedex, UPS, Air-cargo and so on.
Q: Can i print my logo or custom design?
A: Yes, you can tell us your idea, we will design for you
Q: What's the process of custom packaging?
A: 1. Got your ideal packaging design
2. Create a template accordingly
3. Providing the template to customers for the design (Or customer provides the design with AI & PDF file for us to finish the design)
4. Pre-production sample arrangement
5. Sample is confirmed
6. Starting mass production after receiving your confirmation
Q: How long would the shipping take?
A: Generally it will take 3-5 working days by DHL/UPS and take 5-7 working days by Fedex
