Complaint
| Brand Name | LONGTIME |
| Size | Custom made/Modular |
| Carcase Material | MDF,Particle Board,Plywood |
| Carcass Finish | White Melamine,Other Pure Color Melamine,Other Wood Grain Melamine |
| Door Material | MDF,Particle Board,Plywood |
| Door Panel Surface Treatment | Shaker door |
| Countertop Material | Artificial Quartz,Granite,Marble |
| Countertop Edging | Flat Edge / Eased Edge, Radius Beveled Edge |
| Accessories | Drawer Basket,Drawer Slide,Faucet,Handle & Knob,Hinge,Lazy Susan Storage,Sink,Toe Kick, Waste Container |
| Handle | Shape Fin (finger pull),Aluminum handle,Aluminum Strim |
| Color | Customer Required |
| Style | Modern |
| Feature | Environmental Friendly |
| Project Solution Capability | Graphic Design,3D Model Design,Total Solution For Projects Cross Categories Consolidation |
| Advantage | Small MOQ,Trendy |
| Certification | CE,ISO9001,RoHS,CCC |
| Place of Origin | Guangdong,China |
| Warranty | 2 Years |
1.Q: What is the delivery time?
A: Less than 300 sets bedroom furniture , our delivery time is about 30-45 days after receiving the 30% deposit , production drawings confirmed , wood color finish and fabric OR PU choose. more than 300 sets rooms , the delivery time would be 45- 60 days .
2.Q :Can our company make customized furniture?
A: Yes, we can customized furniture according to your interior design , drawing and size provided by clients. The material, fabric, color can be changed as per your requests.
3.Q :What is your MOQ ?
A: Basically speaking , the MOQ is 20 sets . more quantity , more cheaper for customized furniture
4.Q:What's our payment term?
A: we have two kind of PAYMENT TERMS
1 : L/C at sight 2 : T/T 30% deposit, 70% balance by T/T before shipment.
5.Q: Can you guarantee your products?
A: We have strict management process for our furniture quality .
Firstly , we would produce one piece sample before bulk production to ensure the furniture shape , detail quality well .Secondly , Each production steps have QC to check whether they are good enough to go to the next production step .Last step : Before Packaging , all goods would be 100% inspection in case any defect for the furniture
6.Q:How can I know the completion of my order?
A: Each order would be followed by special staff who would give you working report by week so that you can know how is going with your production .
7.Q: If any damage for furniture when we get them , how we complain to you ?
A: We are one trust suppliers for hotel furniture with 12 years experience . Firstly we would give good packaging to ensure shipping safe . Secondly when you get your furniture , if any damage , please show us photos with quantity , we would reproduce them for your by free.
