Complaint
1 Q:Are you manufacturer?
A: As an integrated enterprise, we have our own production lines on Methylene Chloride, Chloroform and Aniline oil, meanwhile we are one of the experienced distributors for other chemicals such as cyclohexanone, Dimethyl Formamide, Propylene Glycol, Ethylene Glycol, Dimethyl Carbonate, Thiourea, Polyol, TDI, IPA, Ethanol etc. We have competitive price benefited by ready stock and good relations with some leading chemical manufacturers.
2 Q: How can you guarantee your quality?
A: Our factory owns mature production line under EPR quality system. We can guarantee the stability and qualification of the raw materials. And we also have SOP loading system to ensure the safety and timely transportation.
3 Q: Can I get some samples?
A: Yes, we welcome sample order for you to test and check our quality. Send me your requirements of the product you need. We can provide sample free of charge, and the express cost is on you.
4 Q: How to confirm the Product Quality before placing orders?
A : You can get free samples from us or taking our previous SGS Reports as reference or arrange SGS before loading.
5 Q: What is your MOQ?
A: Our MOQ is 20'FCL for each product.
6 Q: What kind of package do you have?
A: We have various of packages to meet needs of our customers,like Iron drums,plastic drums, IBC tanks, Flexitank, ISO TANK and bags etc.
7 Q :Which kind of payment terms do you accept?
A: TT, LC, payment terms are acceptable.
8 Q:Can you give me a discount price?
A: Yes. It depends on your order qty.
9 Q: How about your delivery? How long is your delivery time?
A: Prompt and reliable delivery by professional shipping lines.
Generally it takes 14 days after deposit or original LC.
