Complaint
Our Service
1) OEM is warmly welcome! We offer free watch OEM software screen logo, Laser engraved logo, OEM package and manual. OEM MOQ is 1000pcs.
2) All our production conducted full testing in our production line prior packaging.
3) We don't charge any extra cost for samples, cost are negotiation.
4) 24*7 online technical supports.
Warranty
1. We guarantee the warranty policy of all our products is one year after shipping, except the artificial damaged. We will fix the item or replace new ones once after receiving the return items.
2. We have after-sales server team and online technical support team, please kindly feel free contact us for any question or comments, you can easy reach us on our office landline or send us email or online whatsapp or wechat.
FAQ
*What's the MOQ and lead time?
1.We don't have strict MOQ, samples or trial order is available anytime. OEM is 1000pcs, we are negotiable with you.
2.Our sample lead time 2-3days, our production lead time is 10-15days, also based on the order quantity.
*How can I get a sample to check quality?
Please kindly forward us the sample order summary (include the exact item style number, preferred colors, sample quantity), then we will make the sample PI for your approval include the pre-paid freight charge through international courier door to door for your approval, after received your payment, we will send you the sample dispatch and advise you the tracking number. Our payment method is ok through PayPal, Western Union /Moneygram or Bank transaction.
*When can I get the prices?
We guarantee we send you complete e-mail offer within 12 hours after we received your inquiries.
If any question or comments, please kindly feel free to contact us.
