Complaint
1. One-stop for bathroom and kitchen.Quality control and delivery.
2. 7 years warranty for Australia products.(Domestic use)12 months for spare parts.
3. Your partner from Sourcing to Delivery.
4. 9 year experience on exporting sanitwary ware products.
Foshan Contop Bathroom Co., Ltd is located in Foshan City, Guangdong Province. We are a professional sanitary ware supplier, main products line are faucet, kitchen sink, shower, basin, toilet, bath tub etc.
With many years experience in Australia and New Zealand market, our Watermark approval products are well accepted by different kinds of clients. Especially for working with developers in Australia, our products ware used across Brisbane, Sydney and Melbourne projects. It's a special market which attach great importance in environmental protection and human healthy, you have to make sure your products Watermark approval and WELS approval, it means high quality and responsibility.
As business developing, our quality products export to European countries, South America etc. Different culture, different products, but quality and service always be here. From products design to delivery, we are always pay much attention every stage, such as select quality material, do test for each product before packing, treat careful every after-service. The company spirit is CUSTOMER FIRST, QUALITY FIRST.
Welcome everyone who is interested in our products, hand-in-hand work together to build a long term business!
Q1: What is your MOQ?
-Our MOQ is 1pcs, but it is negotiable in a special case.
Q2: Can I get a sample before a formal order?
-Yes, we are happy to offer you the sample for quality checking or other business purposes. We don't offer free samples.
Q3: What is your capability of production and the lead time?
-1). In normal times our factory can produce 10000 pieces of faucets or 10000 showers per months. There will be more in a production peak period.
2). The lead time for the stocked items is 3-5 business days; If there is no stock, normally it takes 7-15 days for small order, and 15-45 days for big order, including Sunday.
Q4: How do you control your quality (QC)?
-All products have to pass strict inspection before being sold. If you need, you can arrange a third-party inspector to us and perform the pre-shipment quality checking.
Q5: Can I visit your showroom/factory?
-Yes. Our showroom in Foshan, If you have time, please feel free to come and take a look at our products at any time. Our factory located in Jiangmen, and you are fully welcome.
Q6: What certificates do you have?
-We already have WATERMARK & WELS, WRAS, CUPC and CE certificates.
Q7: How long is the warranty you can offer?
-We provide 7 years warranty for our products. We have documents specified warranty clauses in question, please feel free to send inquiry for more details.
Q8: Can we print our logo on the product or produce the customized items according to our drawings?
-Yes, OEM & ODM are available.
