Complaint
Within 12 months from the date of receipt, except for man-made damage, if there is a problem with the use of the product,We try our best to help you to resolve problems in the shortest time.Pls send us pictures or videos of defective products, displaying where the problem is , our experienced engineers would help you to resolve. If failed to resolve the problems, It is necessary to return a part of the defects parts, our engineers research and analyze .The replacement would be sent with your next order or refund if you required.
Q: Are you a trader or manufacturer?
A: We are OEM quality manufacturer. Our factory is in Tianmen City with over 20,000 sqm size. We provide online factory tour at current moment.
Q: Do you manufacturer sensor for XXXX car?
A: We offer sensors for most model on the market. Feel free to contact our sales person for more information.
Q: What is your delivery time?
A: Your order can be ready for shipping withing 3 days if we have it in stock. Otherwise it can take around 10-25 days depend on order quantity.
Q: How about the quality of your products?
A: The qualified rate is up to 99.6%. We have advanced testing equipment for components testing+semi-finished testing + 100% products testing before shipping. All the products meet the IATF16949 and IS09001 standard.
Q: Do you offer warranty?
A: We do our best to ensure our products are in good condition through logistics. But if it unfortunately damaged during shipping, we will for sure to compensate for another shipment or refund.
Q: What is the minimum order quantity?
A: Varies on product, but the total order cost should surpass $3000
