Complaint
| General | |
| Model | COT190-CFF03 |
| Series | Water-proof and Flat Screen |
| LCD Type | 19" Active matrix TFT-LCD |
| Video Input | VGA, DVI and HDMI |
| OSD controls | Allow on-screen adjustments of Brightness, Contrast Ratio, Auto-adjust, Phase, Clock, H/V Location, Languages, Function, Reset |
| Power Supply | Type: External brick Input (line) voltage: 100-240 VAC, 50-60 Hz Output voltage/current: 12 volts at 4 amps max |
| Mount Interface | 1)VESA 75mm and 100mm 2)Mount bracket, horizontal or vertical |
| LCD Specification | |
| Active Area(mm) | 376.320(H)×301.060(V) |
| Resolution | 1280×1024@75Hz |
| Dot Pitch(mm) | 0.294×0.294 |
| Nominal Input Voltage VDD | +5.0V(Typ) |
| Viewing angle (v/h) | 80°/85° |
| Contrast | 1000:1 |
| Luminance(cd/m2) | 380 |
| Response Time(Rising) | 3.6ms/1.4ms |
| Support Color | 16.7M colors |
| Backlight MTBF(hr) | 30000 |
| Touchscreen Specification | |
| Type | Cjtouch Projected Capacitive touch screen |
| Multi touch | 10points touch |
| Touch Life Cycle | 10 millions |
| Touch Response time | 8ms |
| Touch System Interface | USB interface |
| Power consumption | +5V@80mA |
| External AC Power Adapter | |
| Output | DC 12V /4A |
| Input | 100-240 VAC, 50-60 Hz |
| MTBF | 50000 hr at 25°C |
| Environment | |
| Operating Temp. | 0~50°C |
| Storage Temp. | -20~60°C |
| Operating RH: | 20%~80% |
| Storage RH: | 10%~90% |
Part 1
What about your After-Sales Service?
Our product has 13 month warranty.During warranty,if there is fatal issue of factory production,
we are sending replacement parts or units to you by next shipping.
Out of warranty we are charging cost of the replacements parts.
We support free technical help for long life.
What is your advantage?
1.We have different sizes of models touch product available for your selection.
2.We have quick delivery and small orders are also welcome,sample unit starts from 1 unit.
3. Fast&Cheap Delivery: We offer extra discount from forwarder(Long Contract)
4.We can offer high quality product & best price for you.
5.Good Quality: We have Strict quality control system and delivery time. We also have very good reputation in the market.
Our Strong and Powerful sales team:
1.All CJTouch sales person are trained with Good English speaking skills
2.All CJTouch sales person are trained to be a product manager we know about our products.
3.sales person are required to reply your email/phone within 12 hours(Normally at working time 10 mins-120 mins)
4. We have powerful engineering team offering fast response and immediately solution for clients.
Part 2
1, Are you a factory?
We are a factory producing touch screen products, so we can offer you the lowest price and the best qualities. And you are welcome to visit our factory.
2, What certificates do you hold?
CE, FCC, CCC, RoHS etc., to meet standards of different countries.
3, How long is the delivery time?
Usually 3~7 days after the payment is confirmed.
4, How would you pack the goods if we order goods?
Pack with carton box and foam materials.
5, What is your after-sales service?
Call our after-sales center and we offer on-line Technical Support and spare parts.
6, What is your MOQ?
1 Piece.
7, Do you support OEM/ODM?
Yes we do.
8, Can I customized the style of the products we need?
Yes, you can. Please contact us and and discuss with us.
