Complaint
Features
| System | Android9.0 |
| CPU | Rockchip RK3288,Quadcore,1.8GHz |
| RAM | 2G;Optional:4G |
| Storage | 8G;Optional:16/32/64G |
| Main Display | Dimension: 11.6 inch Resolution: 1920*1080 Type: TFT-LCD Interface: EDP |
| Touch screen | Dimension: 11.6 inch Type:Capacitive |
| Internet | WIFI: Network standard: IEEE 802.11b/g/n Bluetooth:BT2.1+EDR/3.0/4.0/4.1/4.2 LE, support IBEACON Ethernet: 10/100/1000M adaptive |
| 80mm Printer | Printing method:Direct thermal Resolution:8 dots/mm Printing density:640 dots/line Printing speed:Max.250mm/s Printing width:72mm Paper width:79.5±0.5mm Maximum outer diameter:60mm Cutter: Auto-cutter Interface: USB |
| Customer display | LCD Support 20 characters per line, 2-line display |
| Power adapter | 24V 4A |
| 58mm Printer (Optional) | Printing method:Direct thermal Printing speed:Max.250mm/s Printing width:48mm Paper width:57.5±0.5mm Maximum outer diameter:50mm Cutter: Manual |
| Port | Power port: 1x RS232: 1x USB_OTG: 1x USB 2.0 TypeA: 4x RJ45 LAN: 1x Cash drawer:1x TF: 1x SIM: 1x 3.5mm Headphone jack: 1x |
| Voice prompt | Built-in 2W speaker |
| Dimension | 310x299.8x102.4mm (LxWxH) The tilt angle of the display:20 degree |
| Environment | Working temperature:-10ºC-40ºC Storage temperature:-20ºC-55ºC Humidity:20%-90% RH |
| Optional module | NFC; Dallas Key; 5 inch customer display Battery: 24V rechargeable power supply, the whole machine can be used for 10 hours |
1. Are you manufacturer?
Yes, we are manufacturers. We have been in PC/POS/Mobile Payment product & Solution for 11 years. We can provide OEM / ODM customized service according to our customers' various application and demands.
2. Would you provide SDK for me?
Yes, we offer free SDK if you order sample. All the contents in a CD ROM with sample together.
3. What warranty for the products?
According to our warranty policy, we will provide 12 months warranty time from the shipment date for our all products (Excluded the consumable parts). As for the mass order, we will provide certain proportion spare parts or RMA machine for local service.
4. What is the minimum order?
We accept one piece for standard products. If require OEM, will see detailed requirements and confirm MOQ to you from our sales department.
5. Can we get the free sample?
Sorry, generally we would not provide the free sample. If the customer confirm the specification and price, they can order the sample firstly for the testing and evaluation. When they place the mass order, we can return the sample cost to the customers.
6. Do you accept Paypal?
Yes, we accept paypal. Besides, we accept Western Union, T/T, L/C Secure payment (Escrow Service from Alibaba) and so on.
7. What's the delivery time?
Generally, sample can be shipped in 2-3 working days after payment. For quantity, theleading time will be 1-4 weeks depend on exact quantity.
8.Which way to deliver the goods?
By Express: DHL UPS TNT FEDEX or ARAMEX EMS E-packing.
By Sea: Inform us the Sea Port to check which ship line.
By Air: Inform us the Airport to check which flight.
Or pick up by the customers.
9. What the after sale service?
a. Our all products will provide 12 months warranty;
b. Enough stock spare parts for guarantee;
c. Professional engineers provide 7*24 online service; If required, our engineers can provide local service in field;
d. As for the returned failure products, we will fix it and return to the customers in one week aft
