Complaint
| 1. Raw Material | Copper, phosphor copper, Brass, Stainless steel, Aluminum, steel, spring steel, Nickel-Silver... and all different kinds of metal; |
| 2. Surface treatment | Gold / Silver /Tin / Nickel / Zinc / Chromium / Copper-plating / Laser etching/Screen printing/Phosphating (can pass salt spray testing with 160 hours)/Black coating / Painting/ Power coating /Electrophoresis / Passivating /Deburring / Polishing / Brush according to ROHS standard; |
| 3. Quotation | Please provide the Formal drawings (normally, with DWG/STP/PDF file ), and make notes with material/QTY/surface treatment and any other requirements, we will provide you the quotation sheet within 48-72 hours; |
| 4. Prototype & Mould | We make the prototypes or molds according to the drawings confirmed by both of us and the customers! The lead time depends on the structure and qty of parts, Normally, the lead time for prototypes is 3-15 days; the lead time for mold is 10-25 days; |
| 5. Production | We will provide samples according to the drawings to customers for approval. Then arrange the production and confirm the delivery date according to the Purchase Order; Normally, the lead time for production is 5-30 days, the structure of parts is different, and the lead time will be different. |
| 6. Package | Plastic bags; Preserving Box; Reel/tape package; Plastic tray; Wood box; Export carton and any other customized package according to the customers' requests. |
Q: How can I get an offer?
A: Please send us the drawings, quantity, weight and materials of the products.
Q: If we don't have drawings, can you draw them for me?
A: Yes, we can draw your samples and copy them.
Q: What kind of documents can you read?
A: Answer: PDF, IGS, DWG, step, etc...
Q: What is your packing method?
A: We usually pack the goods according to the customer's requirements. For reference: wrapping paper, carton, wooden case, pallet.
Q: When can I get the samples and your main orders?
A: For samples: 30-40 days after the start of mold making. For orders: 35-40 days, the exact time depends on the product.
Q: What are your terms of payment?
A: Order: 30% deposit, 70% payment before shipment.
Q: Where is your company located? Can we visit it?
A: We are in Tianjin, China. You are welcome to visit us at any time.
