1. Q: Are you a manufacturer?A: Founded in 1989, owning a 23,000 square meters manufacturing base, more than 200 R&D engineers and 300 manufacturing workers,
we are among the top manufacturers and designers in China mainland for two-way radios and systems.
2. Q: What is MOQ (Minimum order quantity)
A: 2 pcs for sample test first is recommended. The price policy sets MOQ for bulk order based on cooperation relationship with us as a distributor, dealer or premium dealer, or OEM cooperation. Please contact us for details.
3. Q: Do you accept customized?
A: Rebranding is acceptable and OEM & ODM is welcomed.
4. Q: Could you offer free sample to test?
A: Sample will be charged firstly, but will be refunded to you when you put bulk order on us.
5. Q: What is your lead-time for order?
A: 1-2 days for sample, 3-30days for bulk order, depends on the quantity for new inquiries. We do forecast for long-term business relationship partners.
6. Q: When can I find tracking information of sample?
A: We will send you the tracking number of sample within 2 days after delivery.
7. Q: How do you ensure your quality?
A: The product is designed and produced with good material in the industry. The company is ISO 9000:2008 certified and we make 100% OQC before delivery. Both above reasons ensure low defective rate for our products. We set warranty policy for products and accessories. And please contact us immediately if some unpredictable defectives happen.
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