| Q:What kinds of company is it of your company? |
| A:We are a smart door lock manufacture in Shenzhen,China, and we have our own factory. |
| Q:Is it difficult fo intall the door locks? |
| A:It's easy to install. Also we can give you a tutorial on how to install it. |
| Q:Is a free sample available? |
| A:We can deduce the sample charge when you buy in bulk next time. |
| Q:What choice we can have? |
| A:Hotel Door Lock,Fingerprint Digital Lock,WIFI/Bluetooth lock,Face&Door Viewer lock and Accessories. |
| Q:How long can the products deliver once I take the order? |
| A:The delivery date of sample is about 5-7 working days.And bulk orders is about 25-30working days after receipt payment. |
| Q:How to pay? |
| A:30% down payment before production starts and 70% balance via T/T one week before delivery. |
| Q:what services can we provide? |
| A:We offer a one year warranty, which includes product training against factory defects, partial repairs, and technicaland spare parts during the warranty period. |
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