Complaint
Q1. Can I have a sample order for LED light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Sample needs 7-15 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for LED light order?
A: Low MOQ, 1PC for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7 days to arrive.
Q5. Is it OK to print my logo on LED light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
