Complaint
Why choose HQD?
-800K units daily production capacity and fast delivery.
- 5 factories with total 2000+ employees.
- Strong R&D capability with 100+ engineers.
- High stable quality by 100% inspection before shipment.
- Top brand in US, Russia, Europe, Australia, etc. and covered 40+ countries.
- CE, ROSH, PMTA, TPD, FCC, MSDS certificated and approved.
If any product meets your demand, please feel free to contact me.
* 1). Sample within 3-5 working days
* 2). Wholesales 5-15 working days according to different quantities
* 3). OEM 15-25 days after receiving your sample confirmation
* 4). ODM 1-2 months
1. Can I place a sample order?
Yes, sample order is welcomed for checking product functionality and quality. It's free from MOQ requirement.
2. When can I get the price?
We usually quote in 24 hours after get your inquiry. For any urgent questions, you can call us.
3. Is shipping for free?
No, the shipment fee needs to be paid by buyers, and it is determined by weight and shipment method.
4. What is the payment methods are available?
We accept Paypal,TT ,Western Union and Bank transfer.
5. Which shipping methods are available?
DHL, TNT, UPS, EMS, etc.
6. How about the lead time and delivery time of my order?
Lead time is usually 2-10 days depending on the order size and variety; delivery time is normally 3-5 days.
7. What is the warranty of your product?
6 months warranty from sending out your goods and the accessories.
