FAQ 1.Can I get some samples? Yes, sample order is available for quality check and market test. But you have to pay the sample cost and express cost. 2.Do you receive customized order? Yes,ODM and OEM are welcomed. 3.How long is your delivery time? Generally need 5-10 days if the goods are in stock. or it will need 15-20 days if the goods are without stock, it will be based on the order quantity. /It is according to quantity. 4.Are you trading company or manufacturer? We have our own factory ,our type is factory +trade 5.Could you offer door to door service? Yes,by express(DHL,FEDEX,TNT,EMS,4-10 days to your city. 6.What's the lead time? According to the order quantiy. 3-7 days for samples, 3-4 weeks for mass production. 7.What's your warranty term? We suplly 12months time. All our product is brand new, we provide one year warranty. 8.What's your payment terms? We receive T/T,Western Union, Moneygram,Paypal or via ALILIBABA insurance order. Payment/Amount lower than <=1000USD,100% in advance. Payment/Amount more than >=1000USD 30%T/T in advance,balance before shipment. 9.What's your advantage? Honest business with competitive price and professional service on export process. 10.Where are you? Can I visit you? Sure,welcome to your visit our factory at any time. Our factory is located in Guantao County, Handan City, Hebei Province. 11.Will you check these products before shipment? Yes, all the bearings will be strictly controlled before shipment. 12.What will you do if we are not satisfied with the product? If have any abnormal, Please contact us at first time, we will immediately processing. 13.What the MOQ of your compamy? MOQ is 1pcs. 14.Dose your factory have any certificate? Yes.we have ISO 9001:2008,IQNET and SGS. If you want other like CE,we can do for you. 15.Could you tell me the material of our bearing? We have chrome steel and staninless steel,ceramic and plastic material. 16.Do you have stock for all item? Yes, we have sufficient stock and can do fast delivery. 17.How to control the products quality? Combining advanced equipment and strict management, we provide high standard and quality bearings for our customers all over the world. 18.Where is your port of shipment located? Our main port of shipment is Qingdao port, and we may operate at other ports if required by the customer.
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