Q&A Q. How do I make my order? Thank you so much for interested in our products. The easiest way to purchase from us is to write us an email. For further information, please kindly visit our website at https://xysmetal.en.made-in-china.com/ Q. How do I pay for the order? Due to our company policy, our payment terms is 30% by T/T after order confirmation, balance payment by T/T within 7 days before shipment. Q. How long will it take for the lead time? 15 working days after received the advance payment. Q. How do you deliver my products (order)? We usually deliver orders by ocean in order to save transportation cost and will provide rate quotes to our customer before delivery. Of course, if customers have any special requests on delivery, we can definitely meet their needs. Shipping Q. What's the shipping term? We offer FOB term. Q. How will the products be shipped? We would deliver the goods/products by sea, to save transportation cost. · Samples are normally delivered by express. If you need any other information, please don't hesitate to contact us. (Click Contact Supplier to send an inquiry) Product Q. Where are the products manufactured? All of our products are Made in China with excellent quality. Q. What about the product stability? 1. Establish quality control system by senior quality management experts. 2. ISO22000, HACCP as the quality management 3. Supplier access / raw material inspection / process control / product release / warehousing and transportation are controlled by professional personnel Service Q. Do you provide customized service? Yes, welcome to contact us if OEM/ODM was required. We also provide store solutions services, design support services, tea training system, R&D output services, market protection and other services.
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