Complaint
| Product Name | Pu leather photo album |
| Material | Pu leather/velvet/cardboard paper/PVC |
| Color | Brown,Black,Red,White/Custom |
| Size | 33.5X18X5.5CM |
| Packaging | Opp bag or custom box |
| Logo | Screen Printing, Hot Stamping, Debossing, Metal Logo, Foil Gold etc. |
| OEM & ODM | Accept logo, Color, Material, Packing etc. |
| MOQ | 100pieces |
| Sample Time | 5-7 working days for customized samples |
| Producting Time | 20~30days depond on order quantity |
| Shipping | By air,sea or courier(UPS,DHL,FEDEX,EMS,etc) |
| Advantages | Hand-made, more than 10 years experience, competitive price, rich export experience |
Q1: Can the sample cost be refunded or deducted from the payment for goods?
A1: Yes, it can be refunded in the order when the qty reach 500pcs.
Q2:Can the mould charge be refunded or deducted from the payment for goods?
A2: Yes, it can be refunded when the order qty reach 1000pcs.
Q3: What is your sample time?
A3: Usually about 5 ~ 7 working days.
Q4: What is your mass production lead time?
A4:Usually about 15 ~ 20 working days.For a precise time, to case by case.
Q5:What is your MOQ[=Minimum Order Quantity]?
A5: Generally speaking, 100pcs per style per color
Q6: Can you do a custom logo on the products?
A6:Yes,the custom logo can be done on the products by:embossing,foil-stamping,
silk-screening,laser engraving, or embroidering.
Q7: Can we order the color we want?
A7:If the order quantity meets the MOQ of dying the material, it can be customized
as per Pantone No..
Q8: What is your working time?
A8:Monday to Friday 08:30~ 18:00(Beijing Time).If any emergency,we are reachable
at any time by mobile.
Q9:To whom should we send our complaint about your product or service?
A9: Please kindly write down your complaint with all details and send to us.
Our Customer service representative will reply to you in 24 hours.
