Complaint
FAQ
Q1: Are you a manufacturer or trading company?
A1: A company integrated with industry and trade.
Q2: What about the shipping methods?
A2: For urgent order and light weight, you can choose the following express: UPS, FedEx, TNT, DHL, EMS. For heavy weight, you can choose to deliver the goods by air or by sea to save cost.
Q3: What about the Payment methods?
A3: We accept T/T, L/C for big amount.
Q4: How much does it cost to ship to my country?
A4: It depends on seasons. Fee is different in different in different seasons. You can consult us at all times.
Q5: What's your delivery time?
A5: Usually we produce within 25-30 days after the payment confirmed.
Q6: Can I print our logo/barcode/unique QR code/series number on your products?
A6: Yes, of course.
Q7: Can I order some sample for our testing?
A7: Normally, sample is free. But as for special samples, it needs some expense.
Q8: Can you customize my products in special shape?
A8: Yes, we can offer OEM and ODM.
Q9: How can you make sure we will receive the products with high quality?
A9: Our QC team will inspect each batch of products before delivery and all the raw material we use eco-friendly material and meet EU standard and US uniform, we have certificates of CE, ROS
