Complaint
FOR ANY SIZE YOU WANT, PLEASE CONTACT US.
Glass size#500mm,800mm,1200mm,1400mm,1800mm
Automatic Horizontal Glass Washing and Drying Machine
HGM1600
Pre-sales:
-Layout: Sent us your building floor plan, or the sketch, or tell us the size (length, width, height), we will offer you an
equipment footprint according to your requirement.
-Technical Drawings : We will offer Technical Drawings based on the equipment layout .
After-sales:
-We can provide weekly production report to let you clear of production progrss and production details;
-Providing equipment installation, debugging, and personnel training service;
-Providing English operation manuals;
-We can help you to arrange transportation till to your location;
-One year after installation, exclude wearing parts, supply lifetime maintenance and technical service.
1. Which countries does your products exported to?
A: Our equipments have been exported to 50 Countries and regions, such as South Amercia, South Africa,India,Turkey,Canada,Russia,European Countries and so on.
2. How to use your glass processing machiney?
A: We have paper instructions in English, and we will teach till you do it well.
3. What about quality control?
A: The whole production procedure will be under regular inspection and strict quality control. We'll inspect every component before using. The complete machine will be tested to make sure it can work very well before being out of the factory.The testing video and pictures will be available before delivery.
4. Are you a factory or trading company?
A: We are the professional manufacturer with over 10 years experience in this area.
We not only sell machine for you, but also offer the best solutions.
5. If the glass deep-processing machine have any problem after I ordered it, what could I do?
A: Free parts will be sent to you in the warranty period if the machine has any problem.Free after-sales service life for the
machine, please feel free to contact us if you have any problems.We will offer 7/24 free service and support by phone, WhatsApp, and mail.
6. What about the documents after shipment?
A: After shipment, we will send original documents to you by DHL which include the packing list, commercial invoice, bill of
landing, and other certificates as required by clients.
7. Is it possible to supply installation in my country?
A: Yes, we'll arrange the engineers to install the machine after it arrives in your factory and teach your person .
