Complaint
Product Name | T01Astronaut Night Light projector | |||
Power Supply | USB charging or 3AAA battery | |||
Battery | USB charging or 3AAA battery | |||
Power | 0.45W | |||
Material | ABS+PC | |||
Option | 1, USB charge +8 projection 2, USB charge +8 projection+ music box | |||
Product G/W | 0.5KG | |||
Control Method | Switch | |||
Application | It can be used as a birthday, holiday gift for friends, children and can be placed in the bedroom, cot, living room, desk, kindergarten, car etc. It is also a Christmas decoration | |||
Main Specifications:
Product size: 12*10*15cm
Product gross weight: 245g / 255g
Outer box size: 51.5*48.5*45cm
Packing quantity: 60PCS/carton
FCL gross weight: 16.2KG / 18.5KG
Power supply mode: usb 5v
The product includes: lamp + USB charging cable + manual + slide + color box
Light color: red, yellow, green and blue, mixed color
This link is for withmusic box , for other option, pls contact us for more detail.
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check the quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 5-7 days, mass production time needs 1-2 weeks for order quantity more than 500 pcs for the ordinary order.
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 12 months warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation
