Complaint
| NO. | Item | Intraduction |
| 1 | Standrad length | 1m and customized size available. |
| 2 | Certification | CE, RoHS |
| 3 | Connector Type | DC Plug |
| 4 | Color | Black/White |
| 5 | Work Environment | Convenience Store;Supermarket;Beauty Store;Cooler Show Case etc |
Customized lengths are available
Wire Gauge: 18AWG(34/0.18)
Support small orders
Magnet can installed in the cable
Shanghai Candor opto electronics tech Co.,Ltd was established in 2002, the headquarters is located in Songjing district ,Shanghia, China, with 3 branch offices in Hangzhou, Beijing, and Shenzhen.Candor runs a factory of 5,000 sqm, have 65 professionals with a R&D team of 8.
Candor is the leading provide for the retail shelf lighting system. We intiated the new design and technology to off absolute safe and D.I.Y-installation system for the cosmetics shelf area in the supermarket and lifestyle stores.
Candor would co-work with customers for the tailor-made design and solutions fo the various shelf style and dimensions.
(1). Q: How long is the lead time?
A: If adequate stocks available, products can be delivered in 1 day. Otherwise,
for sample orders, normal samples can be sent in 3-5days; for large quantity orders, products will depart from Shanghai within 15-20 days after the deposit received.
(2).Q: How can I contact with you?
(3).Q: Can you customize products?
A: Yes, products can be customized according to your requirements. MOQ will be different depending on products available or not.
(4).Q: What about the warranty? What if the products go wrong?
A: All our bulbs and tubes have at least 2 years warranty, should you have any problems, please contact us directly and we will do our best to solve it.
(5). Q: What about the payment terms?
A: 30% T/T deposit before production, 70% T/T balance before shipment.
(6). Q: How long should your led light serves?
A: The lifespan of a led light is decided by the quality of power supply and chip. With good chip and power, our bulbs and tubes can serve 50000 hours.
(7). Q: What certifications do you have for your products?
A: Our main market is Europeand North America, so now all our tubes are CE RoHS listed. As we are expanding the business, we will get our products UL CCC certificated next years.
(8). Q:Do you sell accessaries?
A:Yes,all accessaries can be sold, please contract us for further details.
(9).How do you control the quality?
A:All raw materials are sourced by professional buyers, standardized and scientific Quality Controlled Process is in place and strictly executed.
(10).Q:How to start the business?
A:We recommend you our product according to your requirement, if you are satisfied with that, then you make a trail order or sample order to check the quality, if all ok, you can place an order then.
Welcome to your any good news and questions !
