Q1. What is your terms of packing? A: Generally, we pack our goods in shrink-wrap by pallets. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment? A: T/T 30% as deposit, and rest payment before shipping .but for old customer can be 70% against to BL copy .
Q3. What is your terms of delivery? A: EXW, FOB, CFR, CIF. LC
Q4. How about your delivery time? A: Generally, it will take 15 days after receiving your deposit. The delivery time depends on the items and the quantity of your order.
Q5. What's the MOQ? A: 1000~ 10000 pcs, as your demand.
Q6. What is your sample policy ? A: We can supply the sample if we have ready parts in stock, which is free for you but the customers have to pay the courier cost. If customized sample , you need to pay sample cost and courier cost .
Q7. What's your quality inspection system ? A: Inspection at every process ; Grade selecting , Drying kiln, Processing , digging & repair for knots grade , Homag line , UV line ,Packing.
Q8: How do you make our business long-term and good relationship? 1. We directly import the log and timber and process into products, We keep good quality and competitive price to ensure our customers benefit ; 2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
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