Complaint
| Brand Name | LONGTIME |
| Size | Custom made/Modular |
| Carcass Material | MDF,Particle Board,Plywood |
| Carcass Finish | White Melamine, Other Pure Color Melamine, Other Wood Grain Melamine |
| Door Material | MDF,Particle Board,Plywood |
| Door Panel Surface Treatment | Melamine Finish |
| Countertop Material | Artificial Quartz, Granite, Marble |
| Countertop Edging | Flat Edge / Eased Edge, Radius Beveled Edge |
| Accessories | Drawer Basket, Drawer Slide, Faucet, Handle & Knob, Hinge, Lazy Susan Storage, Sink, Toe Kick, Waste Container |
| Handle | Shape Fin (finger pull), Aluminum handle, Aluminum Strim |
| Color | Customer Required |
| Style | Modern |
| Feature | Environmental Friendly |
| Project Solution Capability | Graphic Design,3D Model Design, Total Solution For Projects Cross Categories Consolidation |
| Advantage | Small MOQ, Trendy |
| Certification | CE,ISO9001,RoHS,CCC |
| Place of Origin | Guangdong, China |
| Warranty | 2 Years |
1. Q: What is the delivery time?
A: Less than 300 sets of bedroom furniture, our delivery time is about 30-45 days after receiving the 30% deposit, production drawings confirmed, wood color finish, and fabric OR PU choose. more than 300 sets rooms, the delivery time would be 45- 60 days.
2. Q: Can our company make customized furniture?
A: Yes, we can customize furniture according to your interior design, drawing, and size provided by clients. The material, fabric, color can be changed as per your requests.
3. Q: What is your MOQ?
A: Basically speaking, the MOQ is 20 sets. more quantity, cheaper for customized furniture
4. Q: What's our payment term?
A: We have two kinds of PAYMENT TERMS
1: L/C at sight 2: T/T 30% deposit, 70% balance by T/T before shipment.
5. Q: Can you guarantee your products?
A: We have a strict management process for our furniture quality.
Firstly, we would produce one piece sample before bulk production to ensure the furniture shape, detail quality well . Secondly, Each production steps have QC to check whether they are good enough to go to the next production step . Last step: Before Packaging, all goods would be 100% inspected in case of any defect for the furniture
6. Q: How can I know the completion of my order?
A: Each order would be followed by special staff who would give you working report by week so that you can know-how is going with your production.
7. Q: If any damage to furniture when we get them, how do we complain to you?
A: We are one trust supplier for hotel furniture with 12 years experience. Firstly we would give good packaging to ensure shipping safe. Secondly when you get your furniture, if any damage, please show us photos with quantity, we would reproduce them for your by free.
