Complaint
Company Information:
Our Service:
Contact Us:
1. Q: Can I get some samples?
A: We are honored to offer you samples for quality check.
2. Q: Do you have the products in stock?
A: No. All products are to be produced according to your order including samples.
3. Q: What's the delivery time?
A: It usually takes about 25 working days to produce an order from MOQ to 40HQ container when we received your deposit. But the exact delivery time might be different for different orders or at different time.Pls confirm the delivery time with our saler.Thanks
4. Q: Can I mix different models in one container?
A: Yes, different models can be mixed in one container, but it only can mix 3 models in 40"HQ.
5. Q: How does your factory do regarding quality control?
A: Quality is priority. SRO Moto always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.
6. Q:What's your warranty terms?
A: We offer different warranty time for different products. Please contact with us for detailed warranty terms.
7. Q: Will you deliver the right goods as ordered? How can I trust you?
A: Yes, we will. The core of our company culture is honesty and credit. If you check with alibaba, you will see that we have never got any complaint from our customers
