Complaint
packaging & shipping
| Packaging Details: | 25 Kg/ Carton, 1 kg/polybag, adhesive silicone glue stick |
|---|---|
| Delivery Detail: | within 20-25 days |
FAQ
Q: About your products, could you do it OEM?
A: Yes, OEM is available, but with MOQ.
Q: Can you send us samples?
A: We are pleased to send you the sample to test the quality and market.
Q: Have you guarantee for your products?
A: Normally we provide one year guarantee with spare parts supply.
Q: Do you also provide spare parts of pneumatic tools?
A: Once we confirm the models you'd like to order, we will send you the diagram for checking and also suggest you some easy-broken parts.
Q: For the product, could you make other color of painting?
A: Yes, color can be customized but with MOQ.
Q: Can you inform us about the inner box?
A:We have 2 choices for inner box: neutral box(white-box & neutral color box) and customized color box with MOQ.
Q: What's the delivery time?
A: It usually spends about 15-25 working days to produce.
Q: How is the payment terms?
A:Normally if the amount more than $10000, we accept T/T 30% in advance and T/T 70% before shipment.
Q: Can I mix different models in one container?
A: Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.
