We are currently reviewing our product packaging from the angles of waste-reduction and resource-saving. We are also working on improving transportation efficiency from the design phase of product development.
1.Our wooden case is after fumigation treatment. Needn't timber inspection, saving shipping time.
2.All the spare parts of the machine were covered by the some soft materials mainly using pearl wool.
3.The outmost is wooden case with fixed formwork.
4.The bottom of the wooden case has firm iron jack, convenient to handing and transport.

1.Can you supply the relevant documentation?  
Yes, we can provide most documentation including Certificates of Analysis /Conformance;     Insurance;     Origin, and other export documents where required. 
2.What kinds of payment methods do you accept? 
You can make the payment to our bank account, Western Union or PayPal:30% deposit in advance, 70% balance before delivery  
3.Guaranty covers? 
Main parts of the machine , wearing parts not included .PARTS DELIVERY.    Within 5 days by DHL / Fexed . 
4.About our after-sale service:
Customer service 24 hours online, you can send technicians to your country to repair the machine.      Buyer shall bear all costs including visa, round trip airfare and suitable accommodation and buyer shall pay usd 100 / day salary. 
5.How to replace machine parts?
Parts adopt international brands, good quality, no need to replace within 3-5 years, convenient to buy suitable parts locally.
6.Installation&Commissioning:
Usually solved by video conference, if necessary, can be dispatched to the door installation debugging and maintenance of technical personnel.