Complaint
| Material | 100% High quality silicon material, Eco-friendly, harmless, non-toxic, non-corrosiveness |
| Size | Can be customized |
| Usage | Advertising and business promotion gift, suitable for all people |
| Design | Custom-made design, color,size, logo |
| Technique | Printed, Debossed, Embossed logos and special shine in surface |
| Color | Variety of colors is available |
| OEM | Yes |
| MOQ | 500pcs, we accept any of your orders |
| Package | 1pc/opp, 100pcs/bag, 2000pcs/carton |
| Delivery | 3 Days for samples, 7-10days from orders, just depend on different quantity orders |
| Handing | Goods can be deliveried by Sea, Air and Express |
Q1: I am a novice foreign trade, how to finish an order?
A1:First of all, you can contact us by email.
Our professional staff will give you answer any questions, or,you can direct online order according to their own requirements.
Q2: What's the order process?
A2: Submit design(you) > submit quotation(me) > confirm to order and pay mould cost (you) > Create artwork (me)
> Approval (you) > full payment or a half payment(you) > Production + Shipping after full payment (me)
Q3: Can I get a product sample?
A3: Yes, of course. We will make sample after you paid mould cost. And we will take picture for your check.
If you need physical sample, we will send you by freight collect.
Q4: I'd like to know the specific delivery process.
A4: We will provide you tracking number at the time of shipping. It could be following on internet.
Q5: I need some very urgent, how fast you can produce it?
A6: For most items, it will need only 4-7 days when in a rush. Depending on your item, we will check schedule
and get a fastest production time for you.
Q6: I received, but it's wrong, how could I do?
A7-1: If you provide wrong info and confirmed wrong artwork or production plan, then sorry you will afford
to re-make them.
A7-2: If we made products wrong with our artwork or production plan, we'll re- make for you freely.
