Complaint
Item | Customized acrylic standee |
Material | Acrylic |
Attachment | Base (blank or printing design) |
Package | opp bag; 1pcs/1 opp bag |
Usage | Souvenir, Colletible, Commemorative, Promotion gift, Business gift, Adertising gift, etc. |
Feature | 1)Free artwork 2)Fast sample & production lead time and competitive price 3)MOQ:50PCS |
Lead Time | Sample Time: 3-5 working days Mass Production Time: 7-12 working days |
Payment | PayPal, Western Union, T/T, Credit Card / Secure Payment |
Shipping | UPS/DHL/FedEx/TNT/EMS or Ali express |
OEM/ODM | Acceptable |
Port | Shanghai |
Q1: I am a novice foreign trade, how to finish an order?
A1:First of all, you can contact us by email
Our professional staff will give you answer any questions, or,you can direct online order according to their own requirements.
Q2: What's the order process?
A2: Submit design(you) > submit quotation(me) > confirm to order and pay set up cost (you) > Create artwork (me)> Approval (you) > full payment or a half payment(you) > Production + Shipping after full payment (me)
Q3: Can I get a product sample?
A3: Yes, of course. We will make sample after you paid set up cost. And we will take picture for your check.If you need physical sample, we will send you by freight collect.
Q4: I'd like to know the specific delivery process.
A4: We will provide you tracking number at the time of shipping. It could be following on internet.
Q5: I need some very urgent, how fast you can produce it?
A6: For most items, it will need only 4-7 days when in a rush. Depending on your item, we will check schedule and get a fastest production time for you.
Q6: I received, but it's wrong, how could I do?
A6-1: If the goods you received is same as the sample you confirmed, we don't accept refund.
A6-2: If the goods is different as the sample, we agree to remake for you freely.
