Q: Do you sell at retail?
A: Sorry,we are factory and it's need technical person to install it,so we are not sell to personal user directly,thanks.
Q: Are you trading company or manufacturer?
A: We are manufacturer and provide factory price directly.
Q: Do you provide SDK/API for secondary development?
A: Of course,customized service is our advantage.We could provide SDK/HTTP/MQTT(integrate cloud) for integration.included firmware customization.
Q: What's the MOQ of product?
A: 1PC for the sample order;After tested sample order,the MOQ is 10pcs/Model.
Q: What are your terms of payment?
A: We accept Paypal,Western Union and TT before production.
Q: Could you provide OEM/ODM for customers?
A: Sure,we provide full OEM&ODM service,Like Logo printed,carton box design ect.Our engineer could design the OSD menu as request.If for more questions,welcome to contact us for further discussion,thanks.
Q: What's the delivery time?
A: Sample order about 2-7 working days;Normal order about 6-12 working days;Bulk order can about 10-25 working days.It's depend on the quantities.
Q: What's the warranty and support?
A: All the goods be checked before dispatch.We provide 2 years warranty after the shipment date.
We have professional technical support team to support our customers,and if you have any question for the technology of our products,please email or chat with us by skype,thank you in advance.